Return and Refund Policy
Return and Refund Policy
Effective Date: 24-03-2025
At Janta Grah Udyog, we are committed to providing quality products and ensuring customer satisfaction. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.
1. Eligibility for Returns
You may be eligible for a return if:
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The product is defective, damaged, or incorrect.
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The product is unused, in its original packaging, and accompanied by the purchase receipt.
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The return request is made within 7 days of receiving the product.
2. Non-Returnable Items
The following items cannot be returned:
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Products that have been used or damaged by the customer.
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Products without original packaging or proof of purchase.
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Customized or personalized products.
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Items on sale or promotional offers.
3. Return Process
To initiate a return, please follow these steps:
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Contact us at Jantagrahudyogjpr@gmail.com or call us at one of the following numbers:
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+91 6377906560
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+91 9784914665
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+91 9414729892
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Provide your order details and reason for the return.
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Our team will guide you through the return process.
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Ship the product to the following address: Janta Grah Udyog, B-85 Industrial Estate, Bais Godam, Jaipur, Rajasthan 302006, India
4. Refund Policy
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Upon receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
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If approved, refunds will be processed within 7-10 business days using the original payment method.
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Shipping charges are non-refundable.
5. Exchange Policy
We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your product to arrange an exchange.
6. Contact Us
If you have any questions about our Return and Refund Policy, feel free to reach out to us:
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Address: Janta Grah Udyog, B-85 Industrial Estate, Bais Godam, Jaipur, Rajasthan 302006, India
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Phone: +91 6377906560, +91 9784914665, +91 9414729892
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Email: Jantagrahudyogjpr@gmail.com